• What is askOLA?

  Watch the video below to find out more about askOLA! askOLA is an on-demand, out-of-school learning and wellbeing support system. Our OLAs (Online Learning Assistants) are available to answer unlimited questions about English, maths, science plus writing feedback. They can also offer wellbeing tips and advice, or if necessary, direct students to the Kooth community to provide mental wellbeing support. Our OLAs are online seven days a weeSome readers

• How did askOLA begin?

  askOLA is a shared initiative to address the Whole Child from both a pedagogical and mental wellbeing perspective, especially after the detrimental effects that COVID19 has had on learners. GLUU, a leading company in the field of education, along with Infiniti Platforms, a developer of highly innovative LMS-virtual classrooms, merged with a goal to create an efficient, economical high-dosage educational and wellbeing platform designed to support the whole child. For more information about GLUUFew readers

• How can askOLA support me?

  askOLA is on hand when you need support, motivation to do your schoolwork, and we can even offer tips from KOOTH on how to feel your best. If you think you would benefit from speaking to a mental health professional, askOLA can direct you to a professional wellbeing support service, such as KOOTH.Some readers

• How will askOLA save me time?

  For teachers: At askOLA we know how precious a teacher’s time can be. With our OLAs being available seven days a week, your students can ask the tricky questions you may not have had time to answer during the school day. They can discuss their schoolwork, homework and more, which means less time spent explaining during lesson time. For Parents: Our OLAS can help your children with their homework, provide guidance and advice as far as studying is concerned, and cover any gaps they may have thrFew readers

• How does it work?

  askOLA is simple to access. Students just visit https://learn.askola.io/login.php to log in and then select the subject they’d like help with. They can upload a picture or type a question in the chat box after which they will be allocated an OLA who can respond via the chat box or by breaking the answers down visually using the whiteboard function.Some readers

• Why choose askOLA?

  Sometimes students find it difficult to open up to people they know. askOLA is completely anonymous and encourages children to express themselves and discuss issues that are bothering them. Our OLAs are highly educated, fully trained, and specialized in their respective subjects - qualities that will provide you with an outstanding experience. It is also important to note that all our staff, including our OLAs, have undergone rigorous safeguarding training and background checks. Our sFew readers

• What subjects does askOLA offer?

  askOLA is continuously broadening the range of subjects offered to students in order to meet the high demand for learning support. At the moment these subjects include KS3-KS5 English, Science, Essay Writing, and Mathematics, and KS4-KS5 Chemistry, Biology, and Physics. Year 7 students from Shireland Academy Trust are given the option to ask questions based on Learning for Life material. All students are also offered wellbeing support. (https://storage.crisp.chat/users/helpdesk/website/bf6Some readers

• How many questions can I askOLA per day?

  You can ask as many questions as you like 😊Few readers

• How do I interact with an OLA?

  All communication is conducted via a live chat and a multifunctional, interactive whiteboard.Few readers

• What hours are OLAs available to answer questions?

  Our service is open Monday-Friday from 9am – 9pm and on weekends from 9am – 9pm.Few readers

• What kind of questions can I ask an OLA?

  Practically anything! OLAs can help you revise for your exams, guide you through homework assignments or refresh your memory on various parts of your syllabus.Few readers

• Reviews of askOLA

  “askOLA helped me improve my maths skills and gain confidence as a student. I am no longer afraid of making mistakes because it is through mistakes that we learn best.” - Andy T. “I was having a tough time in school, so I decided to get help. I am now much happier and I am doing much better. Always ask for help when you need it!” - Tina S. “As a foreigner living in the UK, I struggled with my language skills. I was too shy to speak, and I had no friends. askOLA helped me and now I am nSome readers

• Can I attach files to my questions?

  Yes, you can! Click the picture of the paperclip below your chat, select a file from your computer and upload.Few readers

• What is the difference between an online learning assistant and a tutor?

  In a nutshell, Online Learning Assistants are highly trained and educated tutors without the live, ‘in person’ teaching element. All communication is conducted via chat and a multifunctional whiteboard.Some readers

• I have more questions about askOLA. Where can I find out more?

  Please use our live chat on the bottom right of your screen and a member of staff will be happy to answer your queries!Few readers

• What kind of browser does askOLA best work on?

  Although you can use any browser to access the chat service, our multifunctional whiteboard works best on Chrome, Firefox or (for Apple devices) Safari.Few readers

• Can I become an OLA?

  We are constantly looking for talented tutors to join our team! If you think that’s you then please apply online at https://learn.askola.io/registration/olaSome readers

• How long do I have to wait for an OLA to answer my question?

  Our OLAs typically answer questions within seconds. Remember, though, they are human beings, not bots, so the maximum you will have to wait for an answer during peak times is 5 minutes.Few readers

• What kind of device do I need to use askOLA?

  You can access your account and ask questions through your laptop, tablet, or smart phone!Few readers