Go to website
Find out more about us!
What is askOLA?
askOLA is an on-demand, out-of-school learning and wellbeing support system. Our OLAs (Online Learning Assistants) are available to answer unlimited questions about English, maths, science plus writing feedback. They can also offer wellbeing tips and advice, or if necessary, direct students to the Kooth community to provide mental wellbeing support. Our OLAs are online seven days a week for any academic or wellbeing worries students may have. No cameras, no microphone, no pressure.
How can askOLA support me?
askOLA is on hand when you need support, motivation to do your schoolwork, and we can even offer tips from KOOTH on how to feel your best. If you think you would benefit from speaking to a mental health professional, askOLA can direct you to a professional wellbeing support service, such as KOOTH.
How will askOLA save me time?
At askOLA we know how precious a teacher’s time can be. With our OLAs being available seven days a week, your students can ask the tricky questions you may not have had time to answer during the school day. They can discuss their schoolwork, homework and more, which means less time spent explaining during lesson time.
How does it work?
askOLA is simple to access. Students just visit www.askola.io to log in and then select the subject they’d like help with. They can upload a picture or type a question in the chat box after which they will be allocated an OLA who can respond via the chat box or by breaking the answers down visually using the whiteboard function.
Why choose askOLA?
Sometimes students find it difficult to open up to people they know. askOLA is completely anonymous and encourages children to express themselves and discuss issues that are bothering them. Our OLAs are highly educated, fully trained, and specialized in their respective subjects - qualities that will provide you with an outstanding experience. It is also important to note that all our staff, including our OLAs, have undergone rigorous safeguarding training and background checks.
What subjects does askOLA offer?
askOLA is continuously broadening the range of subjects offered to students in order to meet the high demand for learning support. At the moment these subjects include KS3-KS5 English and mathematics, and KS4-KS5 chemistry, biology, and physics. Year 7 students from Shireland Academy Trust are given the option to ask questions based on Learning for Life material.
How many questions can I askOLA per day?
You can ask as many questions as you like 😊
How do I interact with an OLA?
All communication is conducted via a live chat and a multifunctional, interactive whiteboard.
What hours are OLAs available to answer questions?
Our service is open Monday-Friday from 3pm – 9pm and on weekends from 9am – 9pm.
What kind of questions can I ask an OLA?
Practically anything! OLAs can help you revise for your exams, guide you through homework assignments or refresh your memory on various parts of your syllabus.
Advice from fellow students
“askOLA helped me improve my maths skills and gain confidence as a student. I am no longer afraid of making mistakes because it is through mistakes that we learn best.” - Andy T. “I was having a tough time in school, so I decided to get help. I am now much happier and I am doing much better. Always ask for help when you need it!” - Tina S. “As a foreigner living in the UK, I struggled with my language skills. I was too shy to speak, and I had no friends. askOLA helped me and now I am n
Can I attach files to my questions?
Yes, you can! Click the picture of the cloud below your chat, select a file from your computer and upload.
What is the difference between an online learning assistant and a tutor?
In a nutshell, Online Learning Assistants are highly trained and educated tutors without the live, ‘in person’ teaching element. All communication is conducted via chat and a multifunctional whiteboard.
I have more questions about askOLA. Where can I find out more?
Please use our live chat on the bottom right of your screen and a member of staff will be happy to answer your queries!
What kind of browser does askOLA best work on?
Although you can use any browser to access the chat service, our multifunctional whiteboard works best on Chrome, Firefox or (for Apple devices) Safari.
Can I become an OLA?
We are constantly looking for talented tutors to join our team! If you think that’s you then please apply online at https://learn.askola.io/signup.php
How long do I have to wait for an OLA to answer my question?
Our OLAs typically answer questions within 2 minutes. The maximum you will have to wait for an answer during peak times is 5 minutes.
What kind of device do I need to use askOLA?
You can access your account and ask questions through your laptop, tablet, or smart phone!