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Can I change my payment details?
Yes! Go to Subscription & Billing on your account and select ‘Change payment details’.
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My payment has failed. What do I do?
If you're using a credit or debit card (or an alternative accepted payment method) and it’s failed more than twice, we suggest contacting your bank or credit card company.
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Is my payment safe on askOLA?
Yes! askOLA uses Stripe to process its payments and follows all standard guidelines for encryption and security.
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What payment methods can I use for askOLA?
We currently accept credit and debit cards, including American Express, Visa and Mastercard. We'll soon have even more payment options.
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Does askOLA offer refunds?
If you're unsatisfied with your askOLA account, please contact us at hello@askola.io, clearly stating the reason you are requesting a refund.
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