askOLA FAQs
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  • Can I change my payment details?
    Yes! Go to Subscription & Billing on your account and select ‘Change payment details’.Few readers
  • Is my payment safe on askOLA?
    Yes! askOLA uses Stripe to process its payments and follows all standard guidelines for encryption and security.Few readers
  • My payment has failed. What do I do?
    If you're using a credit or debit card (or an alternative accepted payment method) and it’s failed more than twice, we suggest contacting your bank or credit card company.Few readers
  • What payment methods can I use for askOLA?
    We currently accept credit and debit cards, including American Express, Visa and Mastercard. We'll soon have even more payment options.Few readers
  • Does askOLA offer refunds?
    If you're unsatisfied with your askOLA account, please contact us at hello@askola.io, clearly stating the reason you are requesting a refund.Few readers

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