• Can I change my payment details?

  Yes! Go to Subscription & Billing on your account and select ‘Change payment details’.Few readers

• My payment has failed. What do I do?

  If you're using a credit or debit card (or an alternative accepted payment method) and it’s failed more than twice, we suggest contacting your bank or credit card company.Few readers

• Is my payment safe on askOLA?

  Yes! askOLA uses Stripe to process its payments and follows all standard guidelines for encryption and security.Few readers

• What payment methods can I use for askOLA?

  We currently accept credit and debit cards, including American Express, Visa and Mastercard. We'll soon have even more payment options.Few readers

• Does askOLA offer refunds?

  If you're unsatisfied with your askOLA account, please contact us at hello@askola.io, clearly stating the reason you are requesting a refund.Few readers