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Manage your account
I've added a student to my account. What next?
After adding a student profile to your account, click on Dashboard, select the profile you wish to use by clicking the respective emoji, select the subject you're interested in and start asking questions.
How can I change my password?
To change your password, click on the initial next to your name in the top right-hand corner, select profile and go to ‘Change password’. Remember your new password must be at least 8 characters, including 1 capital letter, 1 number, and 1 special character (&%$@!*).
How can I add another user to my account?
In order to add another user, click on Subscription & Billing and select ‘Change pricing plan’. There you can add as many students as you need.
How do I report abuse?
If you have any reports of abuse, please email us immediately at firstname.lastname@example.org
How do I change my email address?
To change your email address, click on the initial next to your name in the top right-hand corner, select profile, and go to ‘Edit profile’.
How can I close my account?
If you wish to cancel your account, you can go to Subscription & Billing and click on ‘Cancel subscription’.
How do I cancel my subscription?
If, for any reason, you would like to cancel your subscription, head to your account’s Billing section.