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  • Is my child safe on askOLA?
    askOLA exceeds UK safeguarding guidelines and implements a strict hiring regiment and quality assurance mechanism to ensure that your children are safe and are getting the answers they need.Few readers
  • Is my child safe talking to an OLA?
    Yes. All OLAs are highly trained, professional tutors who have undergone extensive background checks and safeguarding training to ensure that children are safe, and parents’ minds are at ease.Few readers
  • Is my account safe?
    As long as you don't share your username and password with others, your account is safe. askOLA uses SSL encryption in all economic transactions to ensure maximum security.Few readers
  • Does askOLA have a Safeguarding Policy?
    At askOLA we take Safeguarding very seriously. All our OLAS undergo extensive Safeguarding training before being recruited and additional training every month, in order to ensure that they are up to date with the latest safeguarding laws. Any safeguarding concerns are immediately reported to our DSL (designated safeguarding lead), and dealt with according to the UK Safeguarding law.Few readers
  • Reporting safeguarding issues
    All safeguarding issues are reported by our OLAS to our DSL (designated safeguarding lead), who then process them and takes the necessary steps to ensure that the child is safe. Our OLAS are highly trained and fully aware of all safeguarding policies. They are prepared to deal with any situation and contact the relevant authority whenever necessary.Few readers
  • Student/OLA Code of conduct
    When students and OLAS are onboarded, they are sent a document to read called 'Student/OLA' Code of conduct. This document includes rules that both students and OLAS need to abide by and is designed in order to ensure that children are in a safe and suitable environment. Part of this code refers to the anonymity that exists between OLA and student and the way each party should behave towards the other. All OLAS are anonymous and do not disclose any personal information. Students are only known bFew readers

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